Customer Reviews

What Our Customers Say

Authentic reviews from our valued customers — discover why families across the region trust Bill Cox Furniture.

Real Stories, Real Customers

See what people are saying about their experience with us

Google Reviews
4.8

Based on 16 Google reviews

Caitlin Dando
Caitlin Dando
2 years ago

Bill Cox Furniture in Maryville is the best furniture store you will step foot in. We got an amazing deal on a couch. It is the most comfortable couch we have ever owned. Ask for Bennett. He will take care of you!

Cindy Loftin
Cindy Loftin
2 years ago

The salesperson at Bill Cox Furniture was great. We were able to order furniture and buy off the floor which was delivered the same day. Our ordered furniture is great!! Thank you

Gabe Dando
Gabe Dando
2 years ago

Great furniture and great customer service! Bennett treated us very good and we love the couch we purchased. I would highly recommend purchasing your furniture here!

Mike Herron
Mike Herron
2 years ago

It's always a very pleasant experience when we visit Bill Cox Furniture in Maryville. Everyone is always helpful and friendly.

Emily Arons
Emily Arons
2 years ago

If you’re looking for quality furniture that will last, this is the place. It’s a local, family business and they’re always super helpful with answering any questions we have. Delivery drivers have always been very nice and reliable. The one time we had an issue with a piece of our sectional, they replaced the part super quick

Rob Calk
Rob Calk
2 years ago

Not “just” a furniture store ! Family business with a family service model. We have had the privilege of working with Bennett on many occasions . He is always insightful with helping us find exactly what we are looking . Huge array of furniture options from the casual to the formal . Looking for that anchor piece or that last piece to finish out the room it’s always there !! Great place / great people —

Jay Carrelli
Jay Carrelli
2 years ago

Absolutely love this family and their business it’s always great customer service and they go out of there way to help I love buying there furniture and would recommend them 10/10

Catherine Sostak
Catherine Sostak
1 year ago

Thank you Pat and Bennet ~ everything from helping with fabric choices to delivery went so smoothly. We appreciate all you did and love the finished products!

Mimi Miims
Mimi Miims
1 year ago

The show room immediately makes you feel at home. It’s not a big warehouse feel to it. Quite the selection of quality furniture with tons of fabric samples. I called in advance about a particular sofa I had seen online and a couple of different fabrics, and Pat and Bennett had already pulled all of them for me and had them ready when I walked in the door! The upholstered furniture is beautiful, along with the artwork, and all of the accessories you need to make your house a home!

Philip Hanson
Philip Hanson
11 months ago

After having shopped all the Knoxville, Loudon furniture stores, inc/ Knoxville Wholesale Furniture ,Havertys , Bradens and Ethan Allen, we finally came upon the most beautiful store in Maryville, Cox Furniture and found exactly what we were looking for and I am a fussy shopper. They went out of their way to handle our purchase and it was a pleasant experience all around! Thank-you Cox Furniture.....The Hanson Family

Office Jackson Family Construction
Office Jackson Family Construction
10 months ago

We bought a sectional couch from here about a month ago and it was much better quality and the same price if not cheaper than any other store around. The staff is friendly, personable, and wonderful to work with. We are back again today to find several accent pieces for our home. Honestly don’t go anywhere else to purchase your furniture; if you go elsewhere it will be a waste of your time and money! 10/10 recommend Bill Cox. ⭐️⭐️⭐️⭐️⭐️